Shipping policy

LEOX Professional Shipping Policy

At LEOX Professional, we process and ship orders with care to make sure your grooming essentials arrive safely and on time.

Processing Time

Orders are processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or holidays will be processed the next business day.

Shipping Time

Standard Shipping within the United States usually takes 3–7 business days after the order has been processed.

Shipping Area

At this time, LEOX Professional ships within the United States only.

Free Shipping

We offer free standard shipping on orders over $50.

Shipping Confirmation

Once your order has shipped, you may receive a confirmation email with tracking information when available.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

LEOX Professional is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Lost, Delayed, or Damaged Packages

Once an order has been shipped, delivery times may vary depending on the carrier.

If your package arrives damaged, defective, or you believe it has been lost, contact us at:

Email: support@leoxprofessional.com

Please include your order number and photos if applicable.

Shipping Delays

Shipping delays may occur due to carrier issues, weather, holidays, high order volume, or other circumstances outside our control.